A Coronavirus (COVID-19) Update
UPDATE: 5/17/2021
In a major step toward returning to pre-pandemic life, beginning today, Monday, May 17, 2021, face coverings will be optional for fully vaccinated individuals inside our office in accordance with U.S. Centers for Disease Control and Prevention (CDC) guidance. To ensure the continued safety of our patients and team members, we strongly recommended that individuals who have not received their vaccine(s) continue wearing a mask or facial covering when entering the building.
We still ask you to come alone to your appointment when possible, in order to limit the number of people in the office at one time. If you are experiencing any of the following symptoms, please reschedule your appointment:
Any cold or flu-like symptoms including headache, body ache, fever, chills, cough, or shortness of breath.
Confirmed or suspected contact with someone diagnosed with coronavirus (COVID-19).
If you have questions regarding any of these changes, please call the office at (260) 436-9696.
Thank you for trusting us with your medical care!
UPDATE: 4/5/2021
To ensure the continued safety of our patients and team members, we will continue to require masks or face coverings to be worn in our office regardless of the state-wide mask mandate change to an advisory. Many of our team members, including our providers, have received the COVID-19 vaccine and will continue to take the necessary precautions and preventative measures to keep everyone safe. Even if you have had your vaccine, all patients and team members are required to wear a mask or facial covering when entering the building. Although the measures we are taking may require extra time, we truly appreciate your willingness to protect yourself and others from COVID-19.
Upon arrival, please come inside to complete the check-in process. Remember that we ask for your insurance card at each visit along with any copayment that is due. Once you are checked in, you may choose to be seated in our waiting area, or you may let our team know you would like to wait in your vehicle and we will call you when we are ready for you.
We still ask you to come alone to your appointment when possible, in order to limit the number of people in the office at one time. If you are experiencing any of the following symptoms, please reschedule your appointment:
Any cold or flu-like symptoms including headache, body ache, fever, chills, cough, or shortness of breath.
Confirmed or suspected contact with someone diagnosed with coronavirus (COVID-19).
We will continue to assess new guidelines and will keep you informed of any future changes. If you have questions regarding any of these changes, please call the office at (260) 436-9696.
UPDATE: 2/18/2021
As we continue to navigate through the pandemic, please remember to wear a mask/face covering each time you visit our office. Many of our team members, including our providers have received the COVID-19 vaccine and we are hopeful that life will start looking a little more normal very soon!
Upon arrival, please come inside to complete the check-in process. Remember that we ask for your insurance card at each visit along with any copayment that is due. Once you are checked in, you may choose to be seated in our waiting area, or you may let our team know you would like to wait in your vehicle and we will call you when we are ready for you.
We still ask you to come alone to your appointment when possible, in order to limit the number of people in the office at one time. If you are experiencing any of the following symptoms, please reschedule your appointment:
Any cold or flu-like symptoms including headache, body ache, fever, chills, cough, or shortness of breath.
Confirmed or suspected contact with someone diagnosed with coronavirus (COVID-19).
If you have any questions regarding any of these changes, please call the office at (260) 436-9696.
UPDATE: 7/23/2020
As we navigate through these challenging times, it is necessary to communicate changes as we implement them in our practice. Recently, we made it mandatory for our team to wear masks and recommended that our patients wear them. However, Indiana Governor Eric Holcomb has now mandated that all Indiana residents wear face coverings while in public. That means that you will be required to wear a mask each time you visit our office.
Upon arrival, please come inside to complete the check-in process. Remember that we ask for your insurance card at each visit along with any copayment that is due. Once you are checked in, you may choose to be seated in our waiting area, or you may let our team know you would like to wait in your vehicle and we will call you when we are ready for you.
We ask you to come alone to your appointment when possible, in order to limit the number of people in the office at one time. If you are experiencing any of the following symptoms, please reschedule your appointment:
Any cold or flu-like symptoms including headache, body ache, fever, chills, cough, or shortness of breath.
Confirmed or suspected contact with someone diagnosed with coronavirus (COVID-19).
If you have any questions regarding any of these changes, please call the office at (260) 436-9696.
UPDATE: 5/28/2020
We want to update you that starting on June 1, 2020 we will be increasing patient appointment numbers to accommodate demand. Normal hours will also resume, and we will be open
Monday-Friday 7:30 AM-5:00 PM unless otherwise noted. Our Tuesday Evening & Saturday Mornings will still be suspended until August 2020, and at that time, we will reassess the current situation.
Now and always, Three Rivers Dermatology & Windy Ridge Skin Care Centre is committed to ensuring the health and welfare of our patients and team. We will continue with our increased cleaning and sanitation protocols in high touch areas and will also be practicing social distancing as much as possible.
At this time, we are not requiring patients or guests to wear face coverings but understand if you choose to do so. Patients will also have the option to wait in their vehicle after check-in and will be notified when we are ready to bring you back to the exam room for the appointment.
We still ask that if you have an appointment to come alone if possible, in order to limit the number of people in the office at one time. If you are experiencing any of the following symptoms, please reschedule your appointment:
Any cold or flu-like symptoms including headache, body ache, fever, chills, cough or shortness of breath.
Confirmed or suspected contact with someone diagnosed with coronavirus (COVID-19).
Due to insurance deadlines and their coverage period surrounding telehealth visits, this service will be discontinued after May 29, 2020. If you have any questions regarding any of these changes, please call the office at (260) 436-9696.
We look forward to seeing you all very soon!
UPDATE: 4/26/2020
RESUMING ALL PATIENT CARE VISITS MONDAY, APRIL 27, 2020
Governor Eric Holcomb’s latest executive order allows healthcare-related providers to fully resume elective and non-urgent procedures effective Monday, April 27th.
Because of this, Three Rivers Dermatology & Windy Ridge Skin Care Centre will resume care for all types of visits, including routine dermatology visits, Coolsculpting, injectables and other types of cosmetic treatments on that date. We are now scheduling appointments. Please call our office at (260) 436.9696 as the schedule will begin to fill quickly.
Three Rivers Dermatology & Windy Ridge Skin Care Centre will continue social distancing measures as well as robust sanitizing and disinfection procedures to ensure the health and safety of our patients and staff. A few of the items we have implemented are:
Reduce the number of appointments in a day.
Continue to offer telederm video and phone visits through at least the end of May
Limit any patient companion to a parent, guardian or caretaker.
Continue social distancing measures in every way possible within the office.
Staff may be wearing masks in patient contact points.
ALL touchpoints are cleaned and disinfected continuously throughout the day.
We kindly request that you reschedule your appointment if you have symptoms of COVID-19 (fever of 100.4 or above or any combination of the symptoms of cough, headache, runny nose, chills, sore throat, shortness of breath, vomiting, diarrhea.
Three Rivers Dermatology & Windy Ridge Skin Care Centre looks forward to providing quality care to our valued patients and friends!
UPDATE: 4/16/2020
Keeping you safe, healthy and informed is our priority.
Three Rivers Dermatology & Windy Ridge Skin Care Centre is committed to ensuring the health and welfare of our patients and team. With the current situation surrounding the Coronavirus outbreak, in-person clinical visits will be limited to patients with urgent skin concerns in order to ensure the safety of our patients. We are also taking additional precautions to keep you and our team safe. Additionally, we now have the ability to conduct dermatology appointments via TeleDerm.
How will a TeleDerm appointment work?
TeleDerm appointments are intended to provide you with dermatologic care without a face-to-face visit. You will have the option of scheduling a virtual visit with one of our providers. This may be achieved through a TeleDerm phone visit or a TeleDerm video visit. There are some parameters with these options, so please contact the office during our office hours for more information.
Current Adjusted Office Hours
Monday | 7:30 AM—4:30 PM
Tuesday | 7:30 AM—4:30 PM
Wednesday | 7:30 AM—4:30 PM
Thursday | 7:30 AM—4:30 PM
Friday-Sunday | CLOSED
If you have a visit scheduled in the next few weeks, you will be contacted by our schedulers. If you have an urgent new concern, please call our office at (260) 436-9696.
UPDATE: 3/24/2020
As the Coronavirus continues to impact all of us, we are closely monitoring the changing situation, and complying with public health guidance. Since we are a medical office, we are categorized as essential during this time. We will continue to do business as usual with a few exceptions to our hours of operation. Rest assured, we are taking additional precautions to ensure the health and safety of our guests and employees.
If you have any of the following symptoms, please cancel or reschedule your appointment:
Any cold or flu-like symptoms including headache, body ache, fever, chills, cough or shortness of breath.
Confirmed or suspected contact with someone diagnosed with coronavirus (COVID-19).
For now, our adjusted office hours are as follows:
Monday: 7:30am—5pm
Tuesday: 7:30am—5pm
Wednesday: 7:30am—5pm
Thursday: 7:30am—5pm
Our Tuesday evenings, Fridays, & Saturday mornings will be suspended for the time being and we will keep you updated when things change.
We understand if you choose to reschedule your appointment(s) in this uncertain time. To cancel, reschedule or if you have any questions, you can call or text us at (260) 436-9696.
UPDATE: 3/16/2020
Like so many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. For Three Rivers Dermatology & Windy Ridge Skin Care Centre, that means understanding how it affects our employees, guests and communities, and then making the necessary adjustments to our work and operations.
Now and always, the health and safety of our guests and employees is our top priority. We remain committed to cultivating a better world and are living that commitment more than ever in these uncertain times.
We already:
Employ robust procedures around cleaning and sanitization.
Provide paid sick leave for our employees.
Supply hand sanitizer for employees and guests.
We are taking additional precautions, including:
Increased sanitization of high-touch, high-traffic areas.
Monitoring our team and their health.
By following basic precautions, we can all help prevent the spread of germs and continue on with our normal daily routines. Following the CDC guidelines in the image below, we also recommend the following good hygiene practices to prevent the spread of COVID-19 and other respiratory diseases:
Avoid close contact with people who are sick
Hand washing for at least 20 seconds with hot water and soap
Avoid touching your eyes, nose, and mouth with unwashed hands
Clean and sanitize frequently touched objects and surfaces
As for now, we will continue to do business as usual and will keep you updated if any changes are made going forward. We understand if you choose to reschedule your appointment(s) in this uncertain time.
For the safety and health of our patients and staff, Three Rivers Dermatology is providing direction to our patients who may have an upcoming appointment and are experiencing the following:
Any cold- or flu-like symptoms including headache, body ache, fever, chills, cough or shortness of breath.
Confirmed or suspected contact with someone diagnosed with the coronavirus (COVID-19).
If either of the above applies to you and you have an upcoming appointment within the next 14 days please call to re-schedule your visit at 260-436-9696.